How to Write MLS Descriptions That Sell (Without Breaking Fair Housing Rules)
The MLS description is the most-read sentence you write about a property — and the one most agents spend the least time on. A good one earns the showing; a sloppy one gets scrolled past, and a careless one can land you a fair-housing complaint. Here is a framework that does all three: sells the home, stays compliant, and takes ten minutes instead of an hour.
Lead with the one thing that sells this home
Every property has a single strongest hook — the deep pie-shaped lot, the walk-to-transit location, the light. Open with it. Buyers decide in the first line whether to keep reading, so do not waste it on "Welcome to this beautiful home." Name the feature that made you want to see it in person.
Then earn the rest of the read with specifics. "Renovated kitchen" is a claim; "2022 kitchen with quartz counters and a gas range" is evidence. Numbers, years and materials build trust because they are checkable.
Describe the property, never the buyer
This is the line that keeps you out of trouble. Fair-housing rules exist across North America (the U.S. Fair Housing Act, and human-rights codes across Canadian provinces), and they turn on a simple idea: your copy should describe the home, not the person who "should" live there.
That means avoiding language that signals a preferred — or unwelcome — type of buyer based on a protected class: family status, religion, ethnicity, disability, age and more. The traps are usually well-intentioned:
- • "Perfect for a young family" — steers on family status. Say "flexible fourth bedroom or home office" instead.
- • "Walking distance to churches" — signals religion. Describe the amenity by category: "steps to shops, transit and parks."
- • "Safe, quiet neighbourhood" — "safe" can imply exclusion. Stick to observable facts: "low-traffic, tree-lined street."
- • "Master bedroom" — increasingly flagged; "primary bedroom" is the current standard.
- • "Ideal for empty nesters" or "great starter home" — both steer on age or family status.
The test: could a reasonable person read this as describing who belongs here rather than what the property is? If yes, rewrite it around the feature.
A repeatable structure
Once you have the hook and the compliance guardrails, the rest is a pattern you can reuse on every listing:
- • Line 1 — the single strongest feature, stated plainly.
- • Lines 2–4 — the rooms and upgrades that back it up, with years and materials.
- • Line 5 — the location, described by amenity category, not by who lives there.
- • Close — a concrete next step: the open house time, or "book your private showing."
Keep an eye on your board’s character limit while you write — many MLS systems truncate remarks, and a description that gets cut mid-sentence reads as careless.
Let the intake do the first draft
The reason descriptions take an hour is that agents write them from a blank page. They should not. Once the property’s details are entered — beds, baths, lot, upgrades — a first draft can be generated around those facts in seconds, leaving you to do the part that actually needs you: choosing the hook and polishing the voice.
That is exactly what Listing Launchpad’s description generator does — it drafts board-ready remarks from your listing, counts characters against your board’s limit, and flags fair-housing language as you edit. You bring the judgment; it removes the blank page.